Step 1: Send your brief
Share your artwork, tech pack or reference — a PDF, AI, PNG or JPG is fine. Tell us the category, target market, and any must-have features. A clear brief shortens every later step.
Step 2: Get a proposal in 48 hours
We respond within 24–48 hours with a proposal covering customization points, MOQ (5,000 pcs/sets unified), and delivery terms (unified FOB).
Step 3: Sampling in 3–7 days
Once the brief is agreed, sampling typically takes 3–7 days. Review the sample against your brief and market requirements — color, texture, packaging, label language.
Step 4: Approve and produce
Approve the sample, place the order, and production begins on the approved sample. QC checks run per batch before shipment.
Step 5: Reorder in as little as 7 days
Because tooling and samples are already approved, reorders can turn around in as little as 7 days — giving you a fast, reliable restock loop.
Frequently asked questions
What files do you accept for artwork?
PDF, AI, PNG, JPG — a tech pack or clear reference is ideal.
How long until I get a quote?
We typically respond within 24–48 hours with a proposal.
How long does sampling take?
Sampling usually takes 3–7 days from an agreed brief.
How fast are reorders?
Reorders can turn around in as little as 7 days after the first batch is approved.